May 14 ,2024, Chandigarh – Uttar Haryana Bijli Vitran Nigam (UHBVN) is committed to supply reliable, good voltage and uninterrupted power to consumers. To achieve the goal of ‘complete consumer satisfaction’, many ambitious programs have been started by the Electricity Corporation so that the problems of the consumers can be solved quickly.
Consumer Grievance Redressal Forum of Rohtak Zone will be held on 16th May in the office of Chief Engineer Rohtak
Giving the above information, a spokesperson of the corporation said that as per Regulation 2.8.2, the Zonal Consumer Grievance Redressal Forum will hear complaints related to financial disputes involving an amount exceeding Rs 1 lakh and up to Rs 3 lakh in each case. The grievances of the consumers of the districts falling under Rohtak zone, namely Karnal, Panipat, Sonipat, Jhajjar and Rohtak, will be redressed in the office of Chief Engineer, Rohtak on May 16, 2024.
He informed that the wrong bills of the consumers of the districts falling under Rohtak zone, matters related to electricity rates, matters related to meter security, matters related to damaged meters and matters related to voltage will be settled. During this period, cases like electricity theft, misuse of electricity and fatal non-fatal accidents etc. will not be considered.
Claim for each month calculated on the basis of average electricity charges paid by the consumer during the last six months before the complaint relating to financial disputes is submitted to the Forum for settlement of any dispute between the consumer and the Corporation. The consumer will have to deposit the amount equal to the amount charged or the electricity charges payable by him, whichever is less. During this, the consumer will have to certify that the matter is not pending before the court, authority or forum as the matters pending before such court or forum will not be considered during the meeting.